At Baxi Pet Care, we want you to be completely satisfied with your purchase. If you need to return an item, please review our policy below:

1. Eligibility for Returns: You may return unused and unopened items within 7 days of delivery.

2. How to Return: Please parcel the item and send it to our return address. Ensure that the item is in its original packaging.

3. Damaged or Incorrect Items: If you receive a damaged item or the wrong shipment, we will gladly provide a replacement at no additional cost.

For any questions or assistance with your return, please contact our customer support team. Thank you for choosing Baxi Pet Care!